Online Certificate Course On Consumer Law & Practice (August 10-11, 2024) by National Law University [NLU] Delhi Under the aegis of: Department of Consumer Affairs Ministry of Consumer Affairs, Food and Public Distribution, Registration on first come first served basis

INTRODUCTION –

The Chair on Consumer Law is organizing the 4th edition of the Online Certificate Course on Consumer
Law and Practice under the aegis of the Ministry of Consumer Affairs, Food and Public Distribution,
Government of India, during August 10-11, 2024. The Course is planned to deliberate upon the new
developments in the field of Consumer Law, including the new Consumer Protection Act, 2019, and
enforcement experience, especially the working of the consumer regulator, i.e., the Central Consumer
Protection Authority (CCPA). It will cover provisions related to product liability, mediation, and several
other mechanisms provided under the new law which appear promising for the protection of consumer
interests and challenges arising out of the new-age economy. The role of other laws and regulatory
bodies like FSSAI, CCI, TRAI, SEBI, IRDAI, etc., in protecting consumer interests also needs to be
understood. It is critical to have synergy between consumer law education and its actual application in
consumer fora. With this in mind, one of the Course’s themes has been designed to deliberate on
practical aspects of consumer law. The resource persons for the Certificate Course will comprise
renowned academics and professionals from leading universities, policymakers, regulators,
practitioners of consumer law, besides representatives of think tanks and VCOs working in this branch
of law.

ABOUT THE CHAIR at NLU, Dehli

The Chair on Consumer Law was established at the National Law University, Delhi, by the Department
of Consumer Affairs, Ministry of Consumer Affairs, Food & Public Distribution, Government of India,
in 2019 to act as a Think Tank for research and policy-related issues on Consumer Law & Practice. To
attain these objectives, the Chair undertakes advocacy and capacity-building activities with targeted
stakeholders such as students, academics, professionals, government officials, members of consumer
fora, Voluntary Consumer Organisations (VCOs)/NGOs, etc. The Chair also periodically organizes
legal aid and awareness camps as part of its community outreach initiatives. The Chair also offers shortduration Certificate Courses in Consumer Law & Practice to build capacities of professionals. The Chair
conducts research in the area of consumer law & policy and provides inputs to policymakers. The Chair
reviews draft legislation and rules in this area and provides its comments. The Chair also tracks various
judicial pronouncements in the field to ascertain trends and provide inputs to policymakers to make the
legal architecture robust in light of experience gained and difficulties faced. Visit the Chair’s Website
for more details.

THEMES OF THE CERTIFICATE COURSE

Salient Features of the Consumer Protection Act, 2019

Role and Working of CCPA: Investigation, Inquiry and Injunctive Actions

Role of Mediation in Redressal Mechanism: Exploring an Alternative to Adjudication

Advertisements: Addressing the Misleading Practices, Influencer Marketing and Greenwashing

E-Commerce and Regulation of Unfair Trade Practices: Dark Patterns, Fake Reviews,
Recommender Algorithms, AI, Cybersecurity

Sectoral Regulators & Consumer Protection: Role of CCI, Anti- competitive Agreements,
Dominance and Abuse of Dominance, Combinations and Regulations, Enforcement of
Competition Law

Consumer Disputes Redressal Mechanism: [Complaints, Jurisdiction, Hearing, Execution and
Enforcement]

Recent Developments: Landmark Decisions, Key Policy Initiatives, Advisories and Guidelines

Emerging Global Trends and Challenges: Best Practices in the Digital Trade and E-commerce

Duration of the Programme:

August 10-11, 2024 [02 days]

Who Can Apply:

▪Faculty Members;
▪Research Scholars;
▪Advocates
▪PG/ Graduate/ Undergraduate Students;
▪Consumer Rights Activists/ NGOs/ VCOs

Award of Certificates:

The Certificate will be awarded by the Chair on Consumer Law, NLUD to all the candidates upon
successful completion of the course.

Registration Fee:

Rs 2000 (Rupees Two Thousand Only) (Non-Refundable)

Application Process:

To apply for the programme, please make the payment on this link and then fill out the Google Form
on this link. The screenshot of the payment made is to be uploaded in the above Google Form. The
brochure of the event is also available at the NLUD Website – nludelhi.ac.in.
In case of any queries, please contact:

Course Co-ordinator:

Dr. Sushila, Associate Professor (Law), National Law University Delhi (NLUD);
Research Director, Centre for Study of Consumer Law & Policy, NLUD; and
Project Director, Chair on Consumer Law, NLUD
E-mail: consumerchair@nludelhi.ac.in; sushila@nludelhi.ac.in
Student Co-ordinators:
Rajat Hooda 9988051767 [Registration and Certificate related query]
Siddharth Malik 7007944948 [Certificate related query]
Vansh 9467874266 [Summaries related query]
Yogita Singh 9350846055 [Online sessions related query]
Limited Seats
Registration on “first come first served” basis

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